Bringing pet birds into the UK

Please Note. Some of the information on this page is out of date but we are in the process of updating it. If you have any questions please contact us.




In order to bring your feathered friend into the UK you will need to follow the following procedures.

  • You will also need an EC veterinary health certificate.  This should be completed and endorsed by the relative authorities in the originating country (Annex II & owner’s declaration included)- please see the page on Pet Travel Scheme FAQs to see examples of the endorsement stamps.
  • If the bird is covered by CITES, you will need CITES import & export permits.  Apply through Animal Health Bristol for the UK import permit: .  The CITES export permit will need to be applied for from the authorities in the originating country.  For more information on CITES please click here.
  • We need all copies of all of the above and a completed Customs C5 form two working days prior to the import.  Please let us know the flight details as soon as possible.  A Customs C5 form can be downloaded on the right side of this page, along with a map to the Animal Reception Centre; from where you pet(s) will be collected from.  We will need original copies of all of the documents (including all 3 pages of each CITES permit) in order to clear the bird(s) through customs.  Customs clearance for birds can take up to 4 and a half hours after the flight lands.  You must collect your pet(s) within around 5 hours of their arrival at the Animal Reception Centre to avoid boarding charges.
  • Clearance charges are not prepaid at the airport of origin but paid on collection from Heathrow.  Please contact us on for further details on charges. 

Our staff is happy to help if you have any questions regarding the above.  Pet shipping can be a stressful process, so let us help to make it as stress-free as possible!



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